Frequently Asked Questions
What is Wembean?
Wembean provides automated, reliable services at the most affordable rates, with instant delivery and a focus on customer satisfaction. Built to support Membean sessions, we offer efficient and customizable solutions tailored to each user’s needs.
Is Wembean affiliated with Membean?
No. Wembean is an independent service and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Membean or membean.com. Please refer to our Terms of Service for more details.
What's the difference between Premium and the Free version of the Chrome Extension?
The paid plan grants premium access to our main product with advanced features like automation, anti-detection, timing controls, statistics, and customization. The free version ($0) of the Chrome Extension offers basic functionality like seeing correct answers, but lacks the advanced automation and customization features.
How does Instant Delivery work?
Once you create an account through our registration process and your payment is approved, your account status is typically updated instantly (within seconds) via our automated system.
What payment methods do you accept?
We accept various payment methods through Stripe, including major Credit Cards, Apple Pay, and potentially others depending on your region and Stripe's availability.
What is your refund policy?
All purchases are final. Due to the nature of digital goods and instant delivery, Wembean does not offer refunds once a purchase is completed. Please ensure the product meets your needs before purchasing. You can try the free Chrome Extension first.
Is using Wembean safe or detectable? Can I get in trouble?
Our premium product includes features described as "Anti-Detection Technology" and "Intelligent Typing Simulation" aimed at mimicking human behavior. However, using any third-party tool with online platforms carries inherent risks. Wembean does not condone academic dishonesty. You are solely responsible for complying with your school's policies and Membean's terms. Misuse may lead to consequences for which Wembean is not liable. Please see our Terms of Service.
How do I get help or support?
We offer support channels, via email support support@wembean.com. We also have a Discord server where you can get live support (24/7) and interact with the community.
How do I install the Chrome Extension?
You can get the free Chrome Extension via the link on our website (likely the "Chrome Extension" or "Get Free Extension" button in the Pricing section of the homepage). Follow the standard Chrome Web Store installation process. (Link needs to be added).
How do I log in or register?
Use the "Login" or "Register" buttons (or the user menu when logged in) in the top-right corner of the website header to access your account or create a new one.